Capture every customer interaction in your CRM
Quill turns your team's calls, meetings, Slack threads, and email into clean, granular CRM updates, and we set everything up for you.
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Your reps know things your CRM doesn't
Reps learn the real close date, the budget, and the champion on calls and in Slack, and none of it gets typed in. Your forecast, your handoffs, and any AI you run on your CRM end up working off a deal that's weeks out of date.
“We need to sign by mid-January.”
“Priya’s the exec sponsor now.”
“They’re also looking at Clari.”
- Close date
- Jan 15
- Champion
- Priya Natarajan
- Competitor
- Clari
- Last updated
- Just now
Your team talks to customers all day. Quill makes sure your CRM hears it.
Quill Data Capture reads your calls, meetings, Slack threads, and email and updates the right records with what it finds: fields, notes, contacts, and account summaries.
What Quill does for you
Captures fields as granular as your business
Any field your business tracks, not only next step and close date.
Puts them on the right record
Every update goes to the right account, contact, and deal, on data CRM Hygiene has already cleaned up.
Gets better the more you use it
Correct it once and Quill remembers.
Keeps notes and summaries current
A dated note after every conversation, and a summary on every account.
Lets you decide what gets written
Approve every update, or only the exceptions. You can undo anything.
CRM updates that are actually intelligent
During onboarding we teach Quill how your team makes decisions: your disqualification criteria, how you track competitors, when to follow up, and who needs to review what. Quill applies those rules to every conversation, and when something is a judgment call, it asks a person.
Fig. 1Illustrative examples. We write these rules with each team during onboarding.
Quill captures customer context for you
Here is the Northwood deal from the top of the page, the way it looks in Quill. Each update links back to the call, message, or note it came from.
| Field | Before | After | Source | Status |
|---|---|---|---|---|
| Close date | Jan 15 | Gong call | Auto | |
| Amount | $180,000 | Gong call | Auto | |
| Champion | Priya Natarajan | Slack | Approve | |
| Competitor | empty | Clari | Meeting note | Auto |
| Account notes | 19 days old | 3 new notes | All three | Auto |
Fig. 2An illustrative deal. The company, names, and numbers are examples.
We handle the full setup
We connect your tools, map your fields, and build your agents during onboarding. After that, every conversation is captured automatically. Your reps don't install anything or change how they work.
Applies your rulesOn something else?
We're always adding new sources. Get in touch if your calls live in Chorus, Fireflies, Fathom, Zoom, Google Meet, Microsoft Teams, Aircall, or Dialpad.
How Quill is different from your call recorder
Call recorders are built around the call, and updating the CRM is a side feature. Quill is built around your CRM records, and it works with whatever recorder you already have.
| Compared on | Call recorders | Quill Data Capture |
|---|---|---|
| Main job | Recording and analyzing calls | Keeping your CRM accurate |
| Fields | A fixed set of standard fields | Any field your business tracks |
| Data quality | Writes into whatever is already there | Writes to records that are already clean |
| Over time | Works the same on day one and day 300 | Learns from your corrections |
| Setup | You configure it | We set it up for you |
| Control | On or off | You choose what's automatic, and you can undo anything |
Data Capture is built on the same platform as CRM Hygiene, so what goes into your CRM is data you can trust.
FAQ
What is Quill Data Capture?
Quill Data Capture reads your team's calls, meetings, Slack conversations, and email and updates your CRM with what it finds: fields, notes, contacts, and account summaries. Every update shows where it came from, and you decide which ones need your approval.
What does it read from and write to?
Today Quill reads from Gong, Granola, Slack, and email, and writes to Salesforce, HubSpot, and Attio. We're always adding new sources, so get in touch if yours isn't listed.
How is this different from Gong, Momentum, or Attention?
Those tools are built to record and analyze calls, and updating the CRM is an extra. Quill is built to keep your CRM accurate. We capture far more detailed fields, Quill learns from your corrections, and because it runs on top of CRM Hygiene, every update goes to a clean record.
Do we have to set anything up?
No. We connect your sources, map your fields, and build your agents for you during onboarding. After that, every conversation gets captured and there's nothing for your team to maintain.
Will it write to the wrong record or create duplicates?
Quill matches each conversation against your existing accounts, contacts, and deals before it proposes an update, and it won't create a new record just to get around an unclear match. When it isn't sure, it says so and waits for someone on your team.
Can you capture fields specific to us?
Yes. We build capture agents for each customer on your objects, your fields, and your definitions: your qualification framework, your picklists, notes in the format your team reads. We tune them during onboarding and keep tuning them as your process changes.
How do we get started?
Book a 15-minute call. From there we connect your sources and your CRM, run capture on a recent set of conversations, and show you every update it would have made. We handle the setup, and nothing is written to your CRM until you say so.
What happens to our data?
Quill is built for security-conscious companies and regulated industries. We never train foundation models on your data, and we're HIPAA and SOC 2 compliant. Details are on our security page.
See what your CRM missed last week
Book a 15-minute call. We'll run Quill on your recent conversations and show you everything it would have added to your CRM.
Prefer email? Reach us at hello@tryquill.com. We respond to every message personally.
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