Quill reads your Gong calls and transcripts to keep your CRM accurate. Details your reps hear on calls, like a new close date or a new champion, become suggested CRM updates.
Before you start#
- You need to be an admin in your Quill organization.
- You need to be a Technical Administrator in Gong. Gong authorizes apps once for the whole company, so the connection covers your Gong account, not just your own calls.
Connect Gong#
- In Quill, click Connections in the sidebar.
- On the Integrations tab, click Gong.
- Enter a name for the connection (for example, “Primary workspace”), then click Connect.
- Sign in to Gong as a Technical Administrator, review the requested access and click Allow.
- You’re returned to Quill, and Gong shows on the Connected tab.
What Quill reads#
Quill has read-only access to your Gong calls, transcripts and related data, which it uses to suggest CRM updates for your team to review, and it never creates, changes or deletes anything in Gong.
Disconnect Gong#
In Quill, go to Connections, open the Connected tab, click the ⋯ (three dots) menu next to Gong and choose Disconnect. Quill stops reading new calls. A Gong Technical Administrator can also remove Quill’s access from Gong’s admin settings.
Questions#
Questions about connecting Gong? Email support@tryquill.com. For how we protect your data, see our Security and Privacy pages.
